Introduction A well-delivered appraisal can make all the difference to an individual. Employees benefit from a formal opportunity to discuss their job, performance, training needs and any barriers to achievement. The Appraiser needs to be able to give elicit honest feedback and this takes time, thought and planning. This course helps the Appraiser develop the necessary skills and to prepare for what to say and how to say it.Benefits of attendingThis course will enable participants to:Gain confidence when interviewing staffUnderstand the importance of thorough preparationBe able to prepare and ask quality questionsGive and receive feedbackKnow how to set and agree plans for the futureEnsure that the appraisal is a worthwhile experience for both people involvedWho the course is forManagers, supervisors and team leaders who are responsible for appraising and reviewing the performance of their people. Personnel and HR practitioners who have responsibility for introducing and managing appraisal schemes will also find the course beneficial.

Preparing and gathering the factsWhat to include in the interviewInviting to interviewGetting the environment right and opening the interviewHonest communications: giving and receiving feedbackAgreeing SMART objectivesDiscussing personal training and development needsSummarising and closing the interview